FAQ roles & responsibilities

If you have any more enquiries, please do not hesitate to contact us.

(Note: Click on each question to reveal its answer.)

CACS

Who will be on my audit team?

CACS

The Certification Manager will assemble an auditing team best suited for your industry, geography and management style.

CACS

Where are the auditors located?

CACS

Our auditors are located in various geographic areas. It is important that the Certification Manager effectively utilizes the auditors to provide the best team at the optimal cost.

CACS

What is the role of the Lead Auditor?

CACS

The Lead Auditor’s role is to organize and manage the audit process.

CACS

Who should my company call with questions and concerns?

CACS

Your Company should call or email the certification Manager with all your questions and concerns.

CACS

Who makes the final decision about whether my company has passed its certification audit?

CACS

The Certification Manager makes the final decision regarding whether or not your company meets all the ISO standards.

CACS

Where does the documentation reside for my certification and who is responsible for its maintenance?

CACS

The documentation for your ISO certification resides in our head office and is maintained by the Certification Manager.

CACS

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